Every three months or so, my company sends so- called mystery shoppers 'round. They have to fill in a questionnaire about their in- shop experience, the service they receive, cleanliness and all kinds of stuff.
Last week, I was unfortunate enough to encounter a mystery shopper... and fortunate enough to spot him. It's relatively easy when you know what to look for as they tend to be strangers, lurk about the shop and ask daft questions.
Well, my mystery shopper was so happy with me that he answered the question "which was the best part of your visit to shop xyz" with "The friendly customer service I received"
Cheers, mate! Truth be told, I wouldn't have been THAT good if I hadn't known it was the mystery shopper. I would have still been polite and friendly, but the reason I could answer his question instantly was that I could easily predict what it would be and looked it up while he stealthily (...) inspected the toilets for cleanliness.
My manager knows all this, but the fancy suits that receive the reports don't. So now they think I am, to say the least, the bees' knees. I'm dead chuffed! Of course I actually AM the bees' knees without a doubt anyway, but you guys knew that all along.
So, a bit of deception and a sixth sense go a long way in the life of a CSA in a bookies. Interesting. It also helps to give people a fair share of quality abuse rather than "Yes, sir, no, sir, thank you, sir". Seems to make them feel at home, and as long as they think that "Hell, man, I can't believe you're still here, don't you have a bloody life??" is just banter, all is well.
As much as I moan about work, there are good bits. Very good bits. For example the fact that it's so dead at night that I managed to finish off a crocheted cat hat (beanie with ears) and little cuffs for Abigail to wear tomorrow. She and her little brother Aaron are going to pop 'round tomorrow, and instead of taking them for Trick and Treating, we are going to dress them up as cat and dog and watch, well, Cats And Dogs. All I have to do now is crochet a little doggie beanie for Aaron, whip up a tail and take tons of pictures tomorrow when their Dad turns them into Fido and Fluffy. Well, in this case, Cerberus and Sekhmet! I'll show off what I came up with tomorrow or Sunday, as now it is time for Folksy Friday.
According to the omniscient Wikipedia,
Samhain is a Gaelic festival held on October 31–November. The Irish name Samhain is derived from Old Irish and means roughly "summer's end''. A harvest festival with ancient roots in Celtic polytheism, it was linked to festivals held around the same time in other Celtic cultures, and continued to be celebrated in late medieval times. Due to its date it became associated with the Christian festival All Saints' Day and greatly influenced modern celebration of Halloween.
I thought I'd pay tribute to the elders and give you a glimpse at what Folksy has to offer where it comes to Celtic and Gaelic inspired pieces.
As always, a click on the pic will take you straight to the shop.
Love y'all, have a wonderful Samhain/ Hallowe'en/ All Saints' Day if I don't see you before.
Please remember, if you see anything that tickles your fancy on Folksy, most sellers ship internationally, and it won't cost the world. Highstreet was yesterday!
Friday, October 29, 2010
Wednesday, October 27, 2010
Jack O'Pendant!
Guys, just a quickie before work. Honi soit qui mal y pense!
I have recently experimented with crocheting around beads. No way I am paying loads of money for them if I can whip them bad boys up myself! Give it a go, no explanation needed, if you can hold a crochet hook without stabbing yourself through the eye, you can do it.
Since it's Hallowe'en VERY soon and my beloved colleague Barbara has already got a pair of my Whee Ghostie earrings (and bought a pair for each of her daughters in law, the bats of Britain will appreciate it!), I thought I'd make her something to go with it out of an orange crochet bead.
Meet Jack O'Pendant and his 8 legged companion!
(sorry, the pictures are %$*&?!, but 'tis a dark ole day over here!)
The eyes are seed beads, the folds and mouth are stitched on. So easy, even I can do it.
It's not the best stitching job in the eorld, but the bugger is no bigger than a thumbnail, and should I ever join the Seamstresses' Guild, it will not be for my needlework skills.
Luv y'all, have a good day!


I have recently experimented with crocheting around beads. No way I am paying loads of money for them if I can whip them bad boys up myself! Give it a go, no explanation needed, if you can hold a crochet hook without stabbing yourself through the eye, you can do it.
Since it's Hallowe'en VERY soon and my beloved colleague Barbara has already got a pair of my Whee Ghostie earrings (and bought a pair for each of her daughters in law, the bats of Britain will appreciate it!), I thought I'd make her something to go with it out of an orange crochet bead.
Meet Jack O'Pendant and his 8 legged companion!
(sorry, the pictures are %$*&?!, but 'tis a dark ole day over here!)
The eyes are seed beads, the folds and mouth are stitched on. So easy, even I can do it.
It's not the best stitching job in the eorld, but the bugger is no bigger than a thumbnail, and should I ever join the Seamstresses' Guild, it will not be for my needlework skills.
Luv y'all, have a good day!

Friday, October 22, 2010
Folksy Friday: SQUEAK! and a confession
Remember that silly attempted robbery I told you about a week ago?
I have had loads of TLC since then, some really good stuff and some of it just plain wrong.
The good stuff came, in the first place, from The Man.
He always picks me up after work anyway, regardless of the fact that my shop is just a stone- throw away from home. Boy, how I love him for that.
But ever since that "fateful" day, he has been even more considerate, even more protective, even more "I'll run you a bath and light some candles" than usual. How blessed am I?
The second source for good stuff are my colleagues, some of whom have been victims to "proper" robberies. Slap on the shoulder, chin up, we're on the same team. Love it.
Let's not forget you guys, my beloved readers. You were awesome, giving me thumbs- up and all sorts of support. I'm seriously busy counting my blessings here.
The wrong kind of TLC comes frome fancy suits a couple of tiers above me who just follow procedure and offer help and an open ear when it is blatantly obvious that their mobile phone will be switched off when I need them for even the mundanest of enquiries, totally unrelated to pathetic teenage robbers. Gimme a break and cut the cr@p, guys, save your energy for getting your blackberry to work.
Today, I was emptying a machine right next to the door after joking with my manager about how ironic it would be to get robbed again. It had been a dead night up until then, no customer in ages.
So, I was busy getting the change out when all of a sudden the shop door opened- and I nearly had a heart attack.
Big mouth, tough attitude, nothing gets to me... but I nearly wet my pants.
It was just a customer, a normal, every- day- annoy- my- socks- off- at- this- time- of- night customer, but for a second, I kinda lost it, shaky hands and all.
Which made me laugh. And think.
After all, I'm not hard as nails. But don't tell anybody, guys, because now I've got a reputation, and I'd be devastated to see it go.
Well, so much for confession time, I thought I might as well share it after letting you in on mustard floorboards and 8 year old Lotus Ravenmoores.
Are you prepared for a shopping spree? Because it's this time of the week again. Folksy Friday.
I would like to share with you the cutest rodents you could possibly imagine (well, in my book, anyway)- step aside, Dr Dolittle, and make a little room for the Folksy Troop of Rats and Mice.
(click the pic to take you straight to the shop!)
In memory of all my rainbow mice and rats, here's to us, guys. You made my life a happier place, and I'll see you all over the rainbow. Thanks for being the wonderful companions were. SQUEAK.
I have had loads of TLC since then, some really good stuff and some of it just plain wrong.
The good stuff came, in the first place, from The Man.
He always picks me up after work anyway, regardless of the fact that my shop is just a stone- throw away from home. Boy, how I love him for that.
But ever since that "fateful" day, he has been even more considerate, even more protective, even more "I'll run you a bath and light some candles" than usual. How blessed am I?
The second source for good stuff are my colleagues, some of whom have been victims to "proper" robberies. Slap on the shoulder, chin up, we're on the same team. Love it.
Let's not forget you guys, my beloved readers. You were awesome, giving me thumbs- up and all sorts of support. I'm seriously busy counting my blessings here.
The wrong kind of TLC comes frome fancy suits a couple of tiers above me who just follow procedure and offer help and an open ear when it is blatantly obvious that their mobile phone will be switched off when I need them for even the mundanest of enquiries, totally unrelated to pathetic teenage robbers. Gimme a break and cut the cr@p, guys, save your energy for getting your blackberry to work.
Today, I was emptying a machine right next to the door after joking with my manager about how ironic it would be to get robbed again. It had been a dead night up until then, no customer in ages.
So, I was busy getting the change out when all of a sudden the shop door opened- and I nearly had a heart attack.
Big mouth, tough attitude, nothing gets to me... but I nearly wet my pants.
It was just a customer, a normal, every- day- annoy- my- socks- off- at- this- time- of- night customer, but for a second, I kinda lost it, shaky hands and all.
Which made me laugh. And think.
After all, I'm not hard as nails. But don't tell anybody, guys, because now I've got a reputation, and I'd be devastated to see it go.
Well, so much for confession time, I thought I might as well share it after letting you in on mustard floorboards and 8 year old Lotus Ravenmoores.
Are you prepared for a shopping spree? Because it's this time of the week again. Folksy Friday.
I would like to share with you the cutest rodents you could possibly imagine (well, in my book, anyway)- step aside, Dr Dolittle, and make a little room for the Folksy Troop of Rats and Mice.
(click the pic to take you straight to the shop!)
In memory of all my rainbow mice and rats, here's to us, guys. You made my life a happier place, and I'll see you all over the rainbow. Thanks for being the wonderful companions were. SQUEAK.
Sunday, October 17, 2010
Let me tell you about face paint.
Face paint creates joy. It creates disguises. It creates art. It creates a helluva lot of mess.
But most of all, it creates photo opportunities.
Do you guys happen to know Terry Pratchett? He is my favourite author EVER, and I proudly claim this after spending my teenage years buried under Stephen King books. IT still bloody scares me.
Anyway, Terry Pratchett. Without taking you too far into it, let me just tell you that, amongst a world of other stuff, he wrote about a bunch of pictsies (sic) called the Nac Mac Feegle, otherwise known as the Wee Free Men.
They look like this:
Okay, keep this in mind.
Now... The man has started playing a game on Facebook called CastleAge. Like many games on FB, it is a bit like "the more, the merrier", which means you end up with loads of friends playing it, too.
The man created a "guild" within the game, calling it "Wee Free Men", as I have infected him a little bit with the Pratchett bug.
Do you follow so far, or is it just tumbleweed being blown across my blog?
He promised his guild members that if they achieved a certain goal, he would turn into a Nac Mac Feegle.
If you remember the post title- here's where the face paint comes in.
Feegle:
The Man:
Okay, so this is the first half of my post on face paint.
The second half is dedicated not to The Man, but his beautiful offspring, Abi.
She came 'round this weekend to spend some quality time, terrify the cats, make our ears bleed and get her face painted. Err.
Daddy introduced her to the wonderful world of CastleAge (no, she does NOT spend any time on Facebook yet!) and decided to turn her into one of the games' characters, Lotus Ravenmoore.
This is how it went:
In the last few pictures, Abigail (who is 8 and one of the most gorgeous kids you could imagine, inside and out) wears my furry coat, a charity shop belt and a scythe plus clawy glove her dad made for her.
The whole thing cost about £2.50 for the face paint and zero for the costume.
Heck, guys, this is a normal days' work. Can you imagine the terrors that await this blog at Hallowe'en??
I did not edit out any of the horrors of our living room, just so you know. Yes, there are bare mustard- coloured floor boards and yes, the mantelpiece and shelves could do with decluttering. But I wouldn't want our life any other way, mustard floor boards and all.
So go on, give your little ones a lick of paint. You might enjoy yourself even more than they do, for the price of a fashion magazine that'll be outdated before the next issue comes out.
But most of all, it creates photo opportunities.
Do you guys happen to know Terry Pratchett? He is my favourite author EVER, and I proudly claim this after spending my teenage years buried under Stephen King books. IT still bloody scares me.
Anyway, Terry Pratchett. Without taking you too far into it, let me just tell you that, amongst a world of other stuff, he wrote about a bunch of pictsies (sic) called the Nac Mac Feegle, otherwise known as the Wee Free Men.
They look like this:
Okay, keep this in mind.
Now... The man has started playing a game on Facebook called CastleAge. Like many games on FB, it is a bit like "the more, the merrier", which means you end up with loads of friends playing it, too.
The man created a "guild" within the game, calling it "Wee Free Men", as I have infected him a little bit with the Pratchett bug.
Do you follow so far, or is it just tumbleweed being blown across my blog?
He promised his guild members that if they achieved a certain goal, he would turn into a Nac Mac Feegle.
If you remember the post title- here's where the face paint comes in.
Feegle:
The Man:
Okay, so this is the first half of my post on face paint.
The second half is dedicated not to The Man, but his beautiful offspring, Abi.
She came 'round this weekend to spend some quality time, terrify the cats, make our ears bleed and get her face painted. Err.
Daddy introduced her to the wonderful world of CastleAge (no, she does NOT spend any time on Facebook yet!) and decided to turn her into one of the games' characters, Lotus Ravenmoore.
This is how it went:
In the last few pictures, Abigail (who is 8 and one of the most gorgeous kids you could imagine, inside and out) wears my furry coat, a charity shop belt and a scythe plus clawy glove her dad made for her.
The whole thing cost about £2.50 for the face paint and zero for the costume.
Heck, guys, this is a normal days' work. Can you imagine the terrors that await this blog at Hallowe'en??
I did not edit out any of the horrors of our living room, just so you know. Yes, there are bare mustard- coloured floor boards and yes, the mantelpiece and shelves could do with decluttering. But I wouldn't want our life any other way, mustard floor boards and all.
So go on, give your little ones a lick of paint. You might enjoy yourself even more than they do, for the price of a fashion magazine that'll be outdated before the next issue comes out.
Friday, October 15, 2010
I've been robbed! plus Folksy Friday
Day before yesterday, about 8.45 pm, some little ASBO kid really spoiled my last hour at work.
I was emptying a gaming machine and had a bowl full of change next to me when that little *insert swear word of choice here* burst through the door, face covered and in full teenage ASBO gear, snatched the bowl and tried to leg it.
Not with me, can't be having that.
So I grab the bugger by his hoodie and try to hold him.
He drops the bowl and about £130 in change go flying all over the little parking lot in front of the shop.
Kid manages to break free and actually TURNS AROUND to consider picking up the loot.
I went straight for him again and he finally legged it for good.
I managed to pick up pretty much all the money before two babyfaced coppers arrived to take my statement.
Hometime was delayed by about 90 minutes- I was not a happy bunny! Only cheered up when the district manager told me that it's company policy to give an employee who had been robbed the following day off. How cool is that? :D
I am really glad that not every teenager in Leeds seems to be carrying a knife, but I was so mad when this *insert swear word again* grabbed the bowl that knives were the last thing on my mind.
Here's to stupidity.
Now, let me take you shopping. It's Folksy Friday again!
Given my latest adventure, my collection is inspired by cops, robbers and money, money, money.
A click on the picture will take you straight to the shop!
Right, guys... you'll be busy shopping for a bit now, but please never forget to be safe.
I'm an idiot who was extremely lucky to encounter the most pathetic robber ever, but you should know better.
Don't be as daft as me and keep safe AT ALL TIMES. Because I luv ya.
I was emptying a gaming machine and had a bowl full of change next to me when that little *insert swear word of choice here* burst through the door, face covered and in full teenage ASBO gear, snatched the bowl and tried to leg it.
Not with me, can't be having that.
So I grab the bugger by his hoodie and try to hold him.
He drops the bowl and about £130 in change go flying all over the little parking lot in front of the shop.
Kid manages to break free and actually TURNS AROUND to consider picking up the loot.
I went straight for him again and he finally legged it for good.
I managed to pick up pretty much all the money before two babyfaced coppers arrived to take my statement.
Hometime was delayed by about 90 minutes- I was not a happy bunny! Only cheered up when the district manager told me that it's company policy to give an employee who had been robbed the following day off. How cool is that? :D
I am really glad that not every teenager in Leeds seems to be carrying a knife, but I was so mad when this *insert swear word again* grabbed the bowl that knives were the last thing on my mind.
Here's to stupidity.
Now, let me take you shopping. It's Folksy Friday again!
Given my latest adventure, my collection is inspired by cops, robbers and money, money, money.
A click on the picture will take you straight to the shop!
Right, guys... you'll be busy shopping for a bit now, but please never forget to be safe.
I'm an idiot who was extremely lucky to encounter the most pathetic robber ever, but you should know better.
Don't be as daft as me and keep safe AT ALL TIMES. Because I luv ya.
Monday, October 11, 2010
Charity is sexy!
... or: how to sell stuff on the BAT of an eyelid.
Did you know that ghosts are sexy? Here's The Man to prove the point.
My stay- ups never encountered legs more hairy. I am German. And what is that cat doing?
Those of you who read my previous ghostie posts might know that I am on a spooky trip. And during a very enjoyable eMail- exchange with Pam from gingerbrad snowflakes, I pledged to sort of donate my wee ghosties to charity.
Well, it is all done now.
Today, I made ten pairs of ghostie earrings and listed them in my Folksy shop.
They are £2.50 each and are free of P&P.
For every sold pair I will donate £2.50 to the Bat Conversation Trust, because as I might have mentioned before, bats are just plain gorgeous in my book.
So, if you feel like spookifying yourself AND do something amazing to help saving those impressive, unobtrusive, helpful, inspiring creatures, get your PayPal ready.
What you will get is a pair of these:
and what you will help save is this:
If this isn't win- win, I don't know what is.
Did you know that ghosts are sexy? Here's The Man to prove the point.
My stay- ups never encountered legs more hairy. I am German. And what is that cat doing?
Those of you who read my previous ghostie posts might know that I am on a spooky trip. And during a very enjoyable eMail- exchange with Pam from gingerbrad snowflakes, I pledged to sort of donate my wee ghosties to charity.
Well, it is all done now.
Today, I made ten pairs of ghostie earrings and listed them in my Folksy shop.
They are £2.50 each and are free of P&P.
For every sold pair I will donate £2.50 to the Bat Conversation Trust, because as I might have mentioned before, bats are just plain gorgeous in my book.
So, if you feel like spookifying yourself AND do something amazing to help saving those impressive, unobtrusive, helpful, inspiring creatures, get your PayPal ready.
What you will get is a pair of these:
and what you will help save is this:
If this isn't win- win, I don't know what is.
Friday, October 8, 2010
Folksy Friday: I begin to spookify!
The title is "my" version of The Disturbeds "Stupify"- love that song.
I have decided that my wee ghosties will have to go on a field trip to Folksy. Whatever money they make will go to charity since they didn't cost me a penny to make; stay tuned for the grand announcement when they hit the shop! :)
Now, let's see what my fellow Folksy friends have in store to spookify our lives. A bootiful collection to inspire you and show off the great talent that's out there.
Come with me and don't be afraid- these spooks are harmless!
As usual, a click takes you straight to the respective shop.
Go on, buy handmade- because you know it makes sense!
I have decided that my wee ghosties will have to go on a field trip to Folksy. Whatever money they make will go to charity since they didn't cost me a penny to make; stay tuned for the grand announcement when they hit the shop! :)
Now, let's see what my fellow Folksy friends have in store to spookify our lives. A bootiful collection to inspire you and show off the great talent that's out there.
Come with me and don't be afraid- these spooks are harmless!
As usual, a click takes you straight to the respective shop.
Go on, buy handmade- because you know it makes sense!
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